George Zimmerman
Lancaster,PA
Summary
Reliable Shift Leader with 6 years in service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
Work History
Shift Leader
Rita's Italian Ice
03.2021 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Server
Rita's Italian Ice
07.2018 - 10.2020
Education
High School Diploma -
Manheim Township High School
Lancaster, PA06-2022
Skills
- Shift leadership
- Staff education and training
- Complaint resolution
- Business reporting
- Register trained
Timeline
Shift Leader
Rita's Italian Ice
03.2021 - 10.2024
Server
Rita's Italian Ice
07.2018 - 10.2020
High School Diploma -
Manheim Township High School
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