Overview
Work History
Timeline
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GEORGETTE BANDE

Laurel,MD

Overview

10
10
years of professional experience

Work History

Member Service Representative

Air Academy Credit Union
Colorado Springs, CO
01.2019 - 01.2025
  • Assisted customers with daily transactions, inquiries, and problem resolution.
  • Handled cash accurately while maintaining speed and customer satisfaction.
  • Promoted products and services based on customer needs.
  • Delivered friendly, consistent service that strengthened customer loyalty.

Branch Ambassador / Senior Associate

Capital One Bank
Aspen Hill, MD
01.2018 - 01.2019
  • Provided frontline customer service in a high-traffic location.
  • Processed transactions accurately and resolved customer concerns efficiently.
  • Supported daily operations including cash balancing and store readiness.
  • Trained new team members on service standards and procedures.

Lead Teller

Capital One Bank
Rock Creek Village, MD
01.2017 - 01.2018
  • Supported store leadership by overseeing daily operations and staff support.
  • Ensured accuracy in cash handling and compliance with procedures.
  • Assisted customers with transactions while promoting relevant products.

Bank Teller

Capital One Bank
01.2015 - 01.2017
  • Delivered friendly, efficient service during high-volume customer interactions.
  • Maintained accuracy with cash handling and transaction processing.
  • Recognized for consistently positive customer feedback.

Timeline

Member Service Representative

Air Academy Credit Union
01.2019 - 01.2025

Branch Ambassador / Senior Associate

Capital One Bank
01.2018 - 01.2019

Lead Teller

Capital One Bank
01.2017 - 01.2018

Bank Teller

Capital One Bank
01.2015 - 01.2017
GEORGETTE BANDE