Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Crossroads Trading Co
05.2022 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Provided positive first impressions to welcome existing, new, and potential customers.
HR Intern
The Now Massage
09.2019 - 01.2022
Created and updated tracking spreadsheets using google sheets.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Drafted technical documents, social media posts and internal memoranda.
Improved office efficiency by effectively managing internal communications and correspondence.
Worked with HR team to coordinate company events.
Developed strong written and verbal communication skills.
Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Updated and maintained employee records to respond quickly to requests for information.
Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.