Summary
Overview
Work History
Education
Skills
Timeline
Generic

Georjette Santiago

Columbus,OH

Summary

Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
01.2021 - 05.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Cashier

Jimmy John's
07.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Floor Associate

AKIRA Boutique
11.2021 - 01.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Package Handler

FedEx
07.2022 - 10.2022
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Stored and secured packages in designated areas to prevent damage and theft.

Sales Floor Associate.

Macy's
09.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.

Host

Roosters
01.2020 - 05.2020
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Used cash registers and credit card machines to cash out customers.
  • Completed daily side work and opening and closing duties without fail.
  • Answered phone calls to take orders, give information and document reservations.

Education

High School Diploma -

Olentangy Orange High School
2840 E Orange Rd, Lewis Center, OH 43035
05.2020

Skills

  • Sales Expertise
  • Communications Strategies
  • POS System Operations
  • Meeting Sales Goals
  • Friendly and Helpful
  • Damaged Goods Returns
  • Flexible Hours
  • Cleaning
  • Register Opening and Closing
  • Cash Handling
  • Shipment Processing
  • store closing
  • Creative Thinking

Timeline

Sales Floor Associate.

Macy's
09.2022 - 07.2023

Package Handler

FedEx
07.2022 - 10.2022

Floor Associate

AKIRA Boutique
11.2021 - 01.2022

Cashier

Jimmy John's
07.2021 - 10.2021

Server

Texas Roadhouse
01.2021 - 05.2021

Host

Roosters
01.2020 - 05.2020

High School Diploma -

Olentangy Orange High School

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Georjette Santiago