Giana Gonzalez
San Antonio,TX
Summary
I am a hardworking and passionate job seeker who is willing to learn and improve any skills that are needed for the job at hand.
Overview
1
1
year of professional experience
Work History
Sales Associate
Clothes Mentor
630 Northwest Loop 410 Suite 105, San Antonio, TX
05.2022 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Thomas Jefferson High School
San Antonio, TX06.2021
Skills
- Money Handling
- Sales Training
- Listening Skills
- Cash Register Operation
- Cash Handling Accuracy
- Closing Procedures
Timeline
Sales Associate
Clothes Mentor
05.2022 - Current
Thomas Jefferson High School