GIANCARLO ROJAS
Boca Raton,USA
Summary
Results-driven, bilingual sales professional (English/Spanish) with a proven track record of success across diverse industries, including finance, accounting, trucking logistics, marketing, and sales. Experienced in management, client relationship building, and exceeding sales targets. Skilled in leveraging leadership abilities and a comprehensive skill set to drive organizational growth and team success. Seeking a dynamic role in sales, customer relations, or management to deliver measurable results.
Overview
14
14
years of professional experience
Work History
Logistics Account Executive (REMOTE)
MARBI TRUCKS LLC
Clifton, NJ
09.2010 - Current
- Built strong, professional relationships by identifying client needs and increasing overall sales and opportunities.
- Contacted customers to schedule appointments, check on satisfaction, and suggest additional offerings.
- Networked to build a client base and promote products to new and existing clients.
- Established positive working relationships with carriers and freight forwarders to facilitate smooth deliveries.
Client Services Manager
SGN GROUP LLC
Boca Raton, FL
04.2021 - 12.2023
- Developed and maintained relationships with clients to ensure satisfaction.
- Interpreted various types of legal documents including contracts and agreements.
- Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
Account Manager
BUSINESS DEBT ADJUSTERS
Englewood Cliffs, NJ
12.2018 - 05.2020
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, and time extensions.
- Communicated regularly with creditors via phone calls and emails regarding payment plans or settlement offers.
- Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
- Explained debt relief programs and advised on which option would work best for each client's situation.
Account Executive
ALTICE USA
Oakland, NJ
11.2016 - 06.2018
- Responsible for direct sales to potential customers by presenting Altice products, contents, packaging, and pricing information
- Handled any questions and issues that any client had after signing up for our television, internet, and phone services
Sales Representative
NORTHSTAR HOME
04.2016 - 11.2016
- Responsible for marketing and selling home security systems and home automation products to potential clients across various states
Debt Negotiator
Strategic Financial Solutions
New York, NY
11.2013 - 04.2016
- Responsible for providing clients with financial advice on strategic budgeting and debt reduction
- Validated debts, negotiated with client creditors, and advocated for best settlement agreements on behalf of clients
- Reviewed financial and credit history to provide strategic debt reduction advice
Education
Associate in Science (AS) - GENERA
Bergen Community College
Paramus, NJ05.2002
High school diploma or GED -
Skills
- Sales strategy
- Account management
- Client interaction
- Customer engagement
- Lead generation
- Exceeds sales goals
- Tax Preparation
- Contract negotiation
- Team leadership
- Staff training and development
- Legal research
- Compliance analysis
Languages
- English, Fluent
- Spanish, Fluent
Assessments
- Sales skills, 05/01/22, Proficient
- Influencing and negotiating with customers, 09/01/22, Proficient
- Customer focus & orientation, 09/01/22, Proficient
- Work style: Reliability, 08/01/22, Proficient
- Work motivation, 09/01/22, Proficient
- Social media, 06/01/22, Proficient
- Business math, 12/01/22, Proficient
- Call center customer service, 08/01/22, Proficient
- Customer service, 08/01/22, Proficient
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Client Services Manager
SGN GROUP LLC
04.2021 - 12.2023
Account Manager
BUSINESS DEBT ADJUSTERS
12.2018 - 05.2020
Account Executive
ALTICE USA
11.2016 - 06.2018
Sales Representative
NORTHSTAR HOME
04.2016 - 11.2016
Debt Negotiator
Strategic Financial Solutions
11.2013 - 04.2016
Logistics Account Executive (REMOTE)
MARBI TRUCKS LLC
09.2010 - Current
Associate in Science (AS) - GENERA
Bergen Community College
High school diploma or GED -
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