Highly efficient worker whose well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Trader Joe’s
10.2023 - 04.2024
Improved customer satisfaction by providing friendly and efficient service at the register.
Promoted a positive work environment through effective communication and teamwork among staff members.
Stocked shelves to organize aisles in assigned department.
Improved customer experience by ordering out of stock product that was needed.
Front End Team Lead
Shoprite
10.2020 - 04.2023
Managed cashiers and cleaning crew performance to increase their customer service skills, corrected problems, increased their efficiency
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Provided exceptional services and pleasant shopping experiences to retail customers.
Listened to customer needs and desires to identify and recommend optimal products.