Gianna Pressley
New Haven,CT
Summary
Results-oriented professional with strong interpersonal and organizational skills honed in fast-paced retail. Capable of managing multiple tasks while delivering outstanding customer service. Ready to apply transferable skills in a new field, contributing to team success and driving innovative projects.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle
06.2026 - Current
- Assisted customers with orders, ensuring a positive dining experience.
- Prepared food items following safety and quality standards.
- Operated kitchen equipment efficiently to support food preparation.
- Maintained cleanliness of workstations and dining areas consistently.
- Collaborated with team members to meet peak service demands.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Contributed to increased sales by upselling menu items and promoting special offers.
Fulfillment Center Associate
Amazon
11.2025 - 01.2026
- Implemented safety protocols, reducing risks and enhancing operational efficiency.
- Streamlined fulfillment processes by organizing inventory and workspace, improving workflow.
- Identified and escalated damaged, missing, or mislabeled items to leadership, reducing inventory errors.
- Implemented safety protocols to minimize risks and enhance operational efficiency.
- Escalated damaged, missing, or mislabeled items to leadership, minimizing inventory errors.
Full-Time Store Associate
ALDI
11.2024 - 09.2025
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Maintained store cleanliness and organization to promote a safe and welcoming shopping environment.
- Operated cash register efficiently, processing transactions accurately.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Monitored product expiration dates to ensure freshness and minimize waste through timely markdowns and stock rotation.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Monitored product expiration dates, facilitating timely markdowns and stock rotation.
- Maintained store cleanliness and organization, ensuring compliance with safety standards.
- Engaged with shoppers to provide exceptional customer service and assistance.
- Processed returns efficiently to uphold customer satisfaction and company policies. and exchanges efficiently, adhering to company policies and procedures.
- Participated in training sessions to stay updated on product information and company policies.
Education
No Degree - Psychology
University of Connecticut
Storrs, CT05-2027
Skills
- Customer service
- Cash handling
- Attention to detail
- Organizational multitasking
- Time management
- Problem-solving
- Communication skills
- Willingness to learn
Timeline
Crew Member
Chipotle
06.2026 - Current
Fulfillment Center Associate
Amazon
11.2025 - 01.2026
Full-Time Store Associate
ALDI
11.2024 - 09.2025
No Degree - Psychology
University of Connecticut