Gianna Roma
McKeesport,PA
Summary
Dedicated assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Office Assistant
Rhino Plumbing Co
01.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
Sales Manager
Kirklands Home
10.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of products.
Seasonal Worker
Target
10.2019 - 01.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
McKeesport Area
McKeesport, PA06-2021
Skills
- Call handling
- Scheduling appointments
- Filing and data archiving
- Resourceful
- Billing and coding
- Professional and mature
- Mail handling
- Store display management
- Promotions and specials
- Promotional planning
- Follow-up calls
Timeline
Office Assistant
Rhino Plumbing Co
01.2024 - Current
Sales Manager
Kirklands Home
10.2020 - Current
Seasonal Worker
Target
10.2019 - 01.2020
High School Diploma -
McKeesport Area
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