Giavanna Espinoza
Las Vegas
Summary
Dynamic and dedicated professional with experience at Cowabunga Canyon, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient order management. Skilled in cash handling and maintaining a clean environment, consistently promoting a positive atmosphere and ensuring quality service.
Overview
5
5
years of professional experience
Work History
Crew Member
Cowabunga Canyon
05.2023 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, back of the house and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Volunteer
Infinity Hospice
02.2021 - 02.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Made calls to hospice patients to make sure they had all there medication and supplies before the weekend
- Assisted in administrative work by filing, making admission folders and photo copying office sheets.
Education
Graduating High School
Spring Valley High School
Las Vegas, NV05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Self-discipline
- Safe food handling
- Food preparation
Timeline
Crew Member
Cowabunga Canyon
05.2023 - Current
Volunteer
Infinity Hospice
02.2021 - 02.2024
Graduating High School
Spring Valley High School
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