Gilberto Solorio
Fallbrook,CA
Summary
Driven professional with a proven track record at Mercedes-Benz of Escondido, adept in CRM proficiency and exceptional communication skills. Specialized in elevating customer satisfaction through consultative sales and strategic relationship management. Excelled in a competitive environment by leveraging product knowledge and closing techniques, consistently surpassing client expectations. Proficient in English and Spanish.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Mercedes-Benz of Escondido
01.2022 - Current
- Advised clients on appropriate vehicle selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Exceed in a highly competitive market and work environment by using all resources available.
Certified Installation Consultant
Solatube INT.
05.2015 - 05.2021
- Conducted In-Home Consultations to asses product feasibility and make knowledgeable recommendations of additional products.
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized [Software] to maintain and update customer information, repair logs and inventory.
- Conducted periodic maintenance inspections as stated by contract or customer.
Education
High School Diploma -
Missions Hills High School
San Marcos, CA07.2012
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Excellent communication skills
- Objection handling
- Closing Techniques
Timeline
Sales Consultant
Mercedes-Benz of Escondido
01.2022 - Current
Certified Installation Consultant
Solatube INT.
05.2015 - 05.2021
High School Diploma -
Missions Hills High School
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