Microsoft Word, Excel, Microsoft Calendar, PowerPoint, World Wide Web, Microsoft Outlook, Adobe Reader,
GINA CHERILUS
HOLLYWOOD,FL
Summary
I am a friendly, high-energy professional who anticipates what the boss needs, sets priorities, communicates effectively and organizes meticulously. I have a calm and patient disposition meaning that I am able to work effectively under pressure and focus on the task in hand. I am proficient working in a team, but also work well independently. I am a highly organized, efficient in every role, striving to take my career to the next level. My broad background makes me an excellent candidate for this position.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Shift Supervisor
Avidity Health
Fort Lauderdale, FL
12.2018 - Current
- Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Monitored youth behavior and offered guidance and support for positive change.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
- Performed in advocacy capacity for troubled youth to provide access to resources.
Residential Counselor
People Incorporated
Fall River, MA
05.2012 - 05.2018
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Promoted positive relations between residents and staff.
Administrative Assistant
Steward Healthcare
Fall River, MA
01.2014 - 05.2016
- Managed doctors’ daily appointments by gathering key insurance and payment details, and verifying appointment times
- Executed record filing system to improve document organization and management.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Education
B.S - Management- Healthcare
Bay State College
Boston, MA 07.2014 - 07.2016
A.S - Human Services
Bristol Community College
Fall River, MA 01.2010 - 06.2012
Skills
OrganizationClient RelationsSchedulingDocumentationStaff TrainingMulti-calendar ManagementOperational StreamingAccountabilityHIPAAMicrosoft OfficeMulti-TaskingConfidential Materials HandlingCommunicationRelationship BuildingFast-Paced EnvironmentTime Management
Case management proficiency
Self-Motivated
Mental health support
Staff Scheduling
Business administration
Project Management
Software
Honors/Awards
Dean's List Recipient
Timeline
Shift Supervisor
Avidity Health
12.2018 - Current
B.S - Management- Healthcare
Bay State College
07.2014 - 07.2016
Administrative Assistant
Steward Healthcare
01.2014 - 05.2016
Residential Counselor
People Incorporated
05.2012 - 05.2018
A.S - Human Services
Bristol Community College
01.2010 - 06.2012