Diligent Communications Manager with 25-year progressive career across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Articulate writer with talent for creating engaging content.
Overview
31
31
years of professional experience
Work History
Grant Management Associate
Clark County, Department Of Social Services
Las Vegas, NV
10.2021 - Current
Analyze and provide fiscal and procedural oversight of Requests for Reimbursements (RFR) for the Federal Housing and Urban Development, Community Development Block Grant,
Utilize Homeless Management Information System (HMIS) to ensure accurate expenditure reporting and case manager services are being provided in accordance with provider/county contracts,
Assisted in implementing additional funding through the State of Nevada,
Established a new RFR for grantees to accurately report monthly expenditures and a tracking system to ensure payments are expedited,
Other higher level management assignments such as Interlocal Agreements and Resolutions with cities throughout Clark County.
Patient Advocate
Livanta, Inc.
Las Vegas, NV
09.2019 - 10.2021
Provided education, advocacy, resource access, and targeted support to patients in the process of Medicare appeals,
Provide crisis intervention and emotional support to Medicare Beneficiaries and liaisons,
Informed Beneficiary's and liaisons of their rights through Medicare coverage,
Collaborated with internal and external staff on development and implementation of healthcare improvement projects,
Protected the confidentially of patient information through compliance with HIPAA,
Processed discharge appeals requested by Medicare patients through the CMS/Medicare portal,
Responded a minimum of 80 patient calls per day with caring, compassionate and knowledgeable service.
Executive Director
Tobacco Free Michigan Action Coalition
Lansing, MI
02.2018 - 03.2019
Spearheaded a total redesign of the coalition’s public profile and image to enhance diverse communication among marginalized communities and thereby increasing membership and revenue by 48%,
Modernized and orchestrated the statewide Tobacco Free Michigan Conference, Uniting Efforts to Reduce Disparities,
Provided monthly reporting for grant funding through the State of Michigan Department of Social Services as the pass through fiscal provider for the Federal Drug Administration,
Communicated daily with diverse coalitions, partners and policy makers,
Created the connection and finalized the initiation of the American Heart Association’s presence on the Board of Directors,
Led strategies and activities to achieve tobacco reduction goals,
Managed extensive grassroots advocacy and awareness efforts,
Drove strategic improvements to enhance operational and organizational efficiencies,
Areas include: communication with movement disorder specialists and other healthcare professionals to deliver educational and engaging presentations, on stage interviews with the Director of Marketing at the National Sales Conferences and personal presentations to the manufacturing personnel,
Emphasized clear communication of methods to bolster awareness and promote clinical advocacy,
Managed opportunities to present content while maintaining legal compliance,
Educated patients on relevant best practices, clearly communicating the benefits of health care specialties while living with chronic disorders,
Strategically developed brochures and social media to ensure proper public interaction while serving as a community representative,
Serve on the Allergan Pharmaceutical Dystonia Advisory Council,
Spearheaded strategies for boosting visibility of dystonia treatments.
Group Leader - Mid-Michigan Dystonia Group
Dystonia Medication Research Foundation
Lansing, MI
03.2016 - 05.2019
Created, led and managed an educational symposium program through persuasive informational encounters with top departmental heads at Michigan State University to bolster dystonia awareness among clinical markets,
Coordinated program logistics of 193 physician and patient participants,
Oversaw strategic operational planning of the program from the ground up and successfully nurtured numerous donor partnerships to offset continuing educational credits for physicians,
Enhanced relationships with the Lansing community by developing events through the creation of a social media presence, press releases, and in person interviews with the local NBC affiliate.
Inclusion Program Specialist
Sparrow Hospital
Lansing, MI
06.2016 - 07.2017
Worked alongside other professionals to outline and implement program plans and objectives,
Liaised with diverse patient demographics to bolster representation within the healthcare system,
Emphasized relationship building among caregivers and diverse populations through the involvement of community members in educational programs related to healthcare preferences,
Created the Caregiver Connections program to ensure maximum integration of new Caregivers into the healthcare system, therefore reducing turn over by 20%.
Grants Manager
Michigan State Police, MCOLES
LANSING, MI
07.2011 - 06.2016
Launched a new accounting system to precisely track and document expenditures,
Established goals and procedures for solicitation, funds management and disbursement,
Utilized Microsoft programs to integrate new expenditures, report standards and other metrics to ensure comprehensive accuracy when documenting grant work in the field,
Presented the annual pre-application and post-award workshops,
Liaised with prosecuting attorneys, state appellate defender offices and other criminal justice entities to deliver targeted information on the grant funding process and specialized reporting,
Modernized electronic materials to clearly communicate critical information utilized in the audit.
Research Associate
Michigan State Police, MCOLES
Lansing, MI
07.2011 - 06.2016
Researched and led an initiative to integrate a new program segment on psychological health for returning military personnel and redesigned coursework at both Grand Valley State University and Kirtland Community College to establish the new integration,
Identified key opportunities to incorporate pedagogy to deescalate critical situations during fieldwork,
Emphasized Post-Traumatic Growth to foster positive psychological changes among the returning veterans establishing their Michigan police certification after serving as Military Police Officers within the armed forces.
Dispatcher Training Grant Manager
State 9-1-1 Administration
Lansing, MI
05.2007 - 06.2011
Managed an annual $3.5 million dollar grant distribution to 187 dispatch centers throughout the state of Michigan,
Liaised with senior leadership and key legislative associates to develop and successfully implement a $0.19 surcharge on mobile devices to provide advanced training to dispatcher personnel,
Provided examples to legal representation, via written communication narrative and accounting outtake, to ensure the additional taxation would benefit the citizens of the state of Michigan,
Managed extensive outreach to all 911 centers, identifying key opportunities to deliver specialized training and mentorship,
Analyzed, evaluated and assessed key measurables to determine proper fund allocation for each location.
Program Trainer
Michigan State Police, Training Division
Lansing, MI
02.2004 - 07.2007
Researched and implemented an adult self-paced educational format,
Provided lectures throughout the program to share expert level tips and ensure that the students were on track with their progress,
Worked one on one with students as needed,
Successfully raised attendance by 60%.
Education
Master of Science - Psychology
Walden University
01.2016
Bachelor of Arts - Family Life Education
Spring Arbor University
08.2000
Skills
Program Development
Team Collaboration
Fundraising Campaigns
Community Relations
Public Speaking
Grant Management/Submission
Operational Efficiency
Strategic Planning
Participant Observation
Microsoft Office-Intermediate/Expert Level
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Grant Management Associate
Clark County, Department Of Social Services
10.2021 - Current
Patient Advocate
Livanta, Inc.
09.2019 - 10.2021
Executive Director
Tobacco Free Michigan Action Coalition
02.2018 - 03.2019
Patient Ambassador
Allergan Pharmaceuticals
12.2016 - 01.2022
Inclusion Program Specialist
Sparrow Hospital
06.2016 - 07.2017
Group Leader - Mid-Michigan Dystonia Group
Dystonia Medication Research Foundation
03.2016 - 05.2019
Grants Manager
Michigan State Police, MCOLES
07.2011 - 06.2016
Research Associate
Michigan State Police, MCOLES
07.2011 - 06.2016
Dispatcher Training Grant Manager
State 9-1-1 Administration
05.2007 - 06.2011
Program Trainer
Michigan State Police, Training Division
02.2004 - 07.2007
Master of Science - Psychology
Walden University
Bachelor of Arts - Family Life Education
Spring Arbor University
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