Summary
Overview
Work History
Education
Skills
Timeline
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Gina C. Getz

Wright City,MO

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Customer Service Associate

At Home
O'Fallon, MO
10.2015 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.


Cashier

Dierbergs Markets
Wentzville, MO
10.2015 - 10.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Associate of Arts - Fashion Design

Washington University in St Louis
St Louis, MO
05.2011

Skills

  • Efficient and Detail-Oriented
  • Money handling abilities
  • Self-direction
  • Cross-functional team collaboration
  • Complaint resolution
  • Sales expertise
  • Retail store support

Timeline

Customer Service Associate

At Home
10.2015 - Current

Cashier

Dierbergs Markets
10.2015 - 10.2017

Associate of Arts - Fashion Design

Washington University in St Louis

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Gina C. Getz