Summary
Overview
Work History
Education
Skills
Timeline
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Ginger Smith

Montgomery,AL

Summary

Dynamic and reliable professional with extensive experience in customer service at Chappy's Deli and Burger King. Proven expertise in POS operations and cash handling, complemented by strong interpersonal skills. Recognized for enhancing customer satisfaction and loyalty through personalized service and efficient transaction processing. Committed to maintaining high standards of cleanliness and safety.

Overview

3
3
years of professional experience

Work History

Cashier

Chappy's Deli
08.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service to enhance dining experience.
  • Assisted in managing cash drawer, ensuring accuracy and security.

Nail Technician

Boujee Nails
05.2022 - 06.2024
  • Provided exceptional nail care services, ensuring high customer satisfaction and repeat clientele.
  • Managed sanitation processes to maintain a clean and safe work environment.
  • Executed advanced nail techniques including acrylics, gels, and nail art with precision.
  • Mentored junior technicians on best practices and new techniques in nail care.
  • Enhanced service offerings by introducing trending nail designs and treatments to attract diverse clientele.
  • Developed strong client relationships, fostering loyalty through personalized service and follow-up communication.
  • Improved appointment scheduling efficiency resulting in reduced wait times for clients during peak hours.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.

Cashier

Burger King
06.2023 - 03.2024
  • Maintained cleanliness and organization of checkout area.
  • Collaborated with team members to streamline service flow during peak hours.
  • Recommended menu items based on customer preferences to boost sales.
  • Trained new employees on cash handling procedures and operational standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

GED -

Trenholm State Community College
Montgomery, AL
05-2027

High School Diploma -

Johnson Abernathy Graetz Highschool
Montgomery, AL
05-2024

Skills

  • Customer assistance
  • Reliability and punctuality
  • Product knowledge
  • POS system operations
  • ID verification
  • Sales expertise
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Timeline

Cashier

Chappy's Deli
08.2024 - Current

Cashier

Burger King
06.2023 - 03.2024

Nail Technician

Boujee Nails
05.2022 - 06.2024

GED -

Trenholm State Community College

High School Diploma -

Johnson Abernathy Graetz Highschool

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