GIOVANNI ALCARAZ
Santa Ana,CA
Summary
Detail-oriented Community Manager that is adaptable to any situation that might present itself. Versatile community manager with proven skills in cost-effective property operations, maintaining high occupancy rates. Collaborated with tenants, owners and vendors to consistently meet property management requirements. Skilled Office Manager equipped to support day-to-day operational functions and accomplish business goals. Focused on attentively assisting staff and customers to identify opportunities for improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Manager
Solari Enterprises Inc.
Orange, CA
07.2023 - Current
- Assisted in the processing of Section 8 applications and renewal applications to determine eligibility.
- Provided information to prospects regarding program regulations, policies, and procedures.
- Process tenant move-ins by collecting deposits, signing leases, and providing orientation materials.
- Researched and evaluated potential new vendors, assessing capabilities and pricing structures that fit within our budget.
Office Manager
GM Home Improvement
Orange, CA
05.2021 - 07.2023
- Receive and organize correspondence, answering and forwarding calls and keeping updated records.
- Coordinate and schedule teams to different job sites while maintaining efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Ordered supplies and equipment to maintain adequate inventory levels.
Residential Manager
Advanced Property Services
Tustin, CA
04.2017 - 04.2021
- Oversee 3 different buildings with a combined 70 units. I would coordinate maintenance and vendors as well.
- Collect, record, and deposit rental payments.
- Process initial and renewal applications to be compliant with Home and Tax Credit programs.
- Assisted with preparation of legal notices for any court cases that occurred between the residents and management company.
Education
Some College (No Degree) - Business Administration
California State University - Fullerton 2012-2014
Fullerton, CASkills
- Multi-family property management
- Microsoft Office
- Sales and marketing
- Yardi
- Bilingual
- Tax Credit
- Affordable
- Data entry
- Sales closing
- Section 8
Certification
Management Training for Housing Providers 12/2018
Timeline
Community Manager
Solari Enterprises Inc.
07.2023 - Current
Office Manager
GM Home Improvement
05.2021 - 07.2023
Residential Manager
Advanced Property Services
04.2017 - 04.2021
Some College (No Degree) - Business Administration
California State University - Fullerton 2012-2014
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