Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giovanni Mancilla

island lake,Illinois

Summary

experience at Dunkin Donuts & Baskin Robbins, excelling in customer service and multitasking. Proven ability to enhance customer satisfaction through clear communication and efficient order handling. Strong attention to detail and teamwork skills contribute to maintaining high-quality service in fast-paced environments. I'm skilled in landscaping, with hands-on experience in tasks like mowing, trimming, edging, mulching, and general yard maintenance. I take pride in creating clean, well-kept outdoor spaces and always pay attention to detail to ensure everything looks its best and safe.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin Donuts & Baskin Robbins
06.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • I have strong communication skills that help me connect with customers at Dunkin' Donuts, ensuring they feel heard, valued, and satisfied with their experience.
  • I’m able to independently close the store at Dunkin’ Donuts, handling everything from making donuts and cleaning to taking orders and serving customers efficiently even when it was busy.

Landscape Worker

Mancillas Landscaping
05.2023 - 08.2023
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • I worked this job seasonal where I efficiently and effectively operated both a lawn mower and weed wacker to maintain outdoor spaces.

Education

No Degree -

Wauconda Highschool
Wauconda, IL
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Clear communication
  • Cleaning
  • Attention to detail
  • Taking orders
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Basic math
  • Drive-thru operations
  • Heavy lifting
  • Safety
  • Performance improvement

Timeline

Crew Member

Dunkin Donuts & Baskin Robbins
06.2024 - Current

Landscape Worker

Mancillas Landscaping
05.2023 - 08.2023

No Degree -

Wauconda Highschool

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Giovanni Mancilla