Giuliana Barthel
San Diego,CA
Summary
Dynamic and detail-oriented college student with over 3 years of experience in both the restaurant and retail sectors. Demonstrates strong interpersonal and communication skills, enhancing the delivery of customer service.
Overview
5
5
years of professional experience
Work History
Waitress
Main Street Brewery
05.2023 - Current
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure and resolve any issues promptly.
- Demonstrated extensive menu knowledge.
- Handled high-pressure situations with composure, maintaining service standards even during busy shifts.
Sales Assistant
Girlfriend's Boutique
05.2021 - 06.2023
- Assisted customers in making informed decisions by offering product knowledge and comparisons.
- Handled customer inquiries, complaints, and returns.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Hostess
Bill's Cafe
04.2020 - 01.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Answered phone calls to place customer orders or answer inquiries.
Office Assistant
SepSolutions
07.2019 - 06.2020
- Helped with database management using Microsoft excel.
- Sent follow up emails to customers.
- Became knowledgeable with software applications including Weebly web design tools.
Education
Marketing
San Diego State University
San Diego, CA05.2026
Amador Valley High School
Pleasanton, CA06.2022
Skills
- Guest Relations Management
- Attention to detail
- Complex problem solving
- Team collaboration
Timeline
Waitress
Main Street Brewery
05.2023 - Current
Sales Assistant
Girlfriend's Boutique
05.2021 - 06.2023
Hostess
Bill's Cafe
04.2020 - 01.2022
Office Assistant
SepSolutions
07.2019 - 06.2020
Marketing
San Diego State University
Amador Valley High School
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