Gladys Romero
Odessa,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Waitress
Red Oak Kitchen
03.2022 - 09.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Clothing Sales Associate
Marigold Boutique
11.2020 - 09.2021
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Maintained organized store environment to foster pleasant shopping experiences.
- Cleaned, closed, and secured store at end of shift.
- Used point-of-sale systems to process payments and check inventory levels.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Degree -
George H W Bush New Tech Odessa
Odessa, TX05.2020
Skills
- Sales Expertise
- Dining Customer Service
- Accurate Money Handling
- Sales and Marketing
- Team Collaboration
- Food Safety Oversight
- Hospitality Service Expertise
- Guest Flow
- Warm and Friendly
- Upselling
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Red Oak Kitchen
03.2022 - 09.2023
Clothing Sales Associate
Marigold Boutique
11.2020 - 09.2021
High School Degree -
George H W Bush New Tech Odessa
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