Glen Garcia
Apopka,FL
Summary
Dedicated Assistant Manager with a strong focus on customer relationship management and operational efficiency. Experienced in managing daily operations, ensuring compliance with health regulations, and enhancing overall customer experience through effective training and inventory management.
Overview
1
1
Language
19
19
years of professional experience
Work History
Assistant Manager
Tijuana Flats
Apopka, Florida
11.2007 - Current
- Implemented training programs to elevate employee performance and service standards.
- Assisted in managing daily operations and scheduling, enhancing workflow efficiency.
- Managed customer service inquiries and complaints, resolving issues to improve customer satisfaction.
- Trained team members on menu knowledge to enhance overall customer experience.
- Oversaw cash handling procedures and maintained financial accuracy during shifts.
- Ensured compliance with health and safety regulations in food preparation areas.
- Facilitated communication between management and staff to address concerns promptly.
- Coordinated inventory management and supply orders, ensuring stock levels met operational demands.
Education
GED -
Olympia High School
Orlando, FL02-2008
Skills
- Employee training
- Staff scheduling
- Workflow optimization
- Inventory management
- Cash handling
- Health regulation compliance
- Customer relationship management
Languages
English
Native/ Bilingual
Timeline
Assistant Manager
Tijuana Flats
11.2007 - Current
GED -
Olympia High School