Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Glenda Laudat

Brookshire,TX

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Men's Wearhouse
01.2022 - Current
  • Delegated tasks to appropriate staff members and monitored performance
  • Supported senior managers with day-to-day operational requirements
  • Monitored performance of employee teams and actions via regular performance evaluations
  • Maintained operational performance with skillful handling of opening and closing tasks
  • Oversaw employee training and staff management tasks
  • Maximized employee performance with effective training and close mentoring
  • Resolved customer concerns using strong communication and conflict management skills
  • Assisted customers with sales and service needs
  • Processed payments quickly and and made accurate change to keep customer flow moving
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Warehouse Worker

Amazon
08.2020 - 12.2021
  • Assisted with safe housekeeping procedures and maintained clean work stations and areas
  • Prepared orders quickly and pulled and packaged products for quick shipment
  • Moved products using conveyor belts and staged items to keep line moving
  • Met promised delivery times using excellent sorting skills and strong attention to detail
  • Met physically-demanding performance targets, staying in shape to quickly cover long distances each day
  • Fulfilled customer orders directly in-store or via mail, preparing shipments professionally and distributing items quickly to maximize satisfaction
  • Fulfilled over [Number] orders per day by working efficiently to locate and pack items

Assistant Manager

Mens Wearhouse
05.2017 - 08.2020
  • Delegated tasks to appropriate staff members and monitored performance
  • Supported senior managers with day-to-day operational requirements
  • Monitored performance of employee teams and actions via regular performance evaluations
  • Maintained operational performance with skillful handling of opening and closing tasks
  • Oversaw employee training and staff management tasks
  • Maximized employee performance with effective training and close mentoring

Sales Associate

CEDUCATION
06.2015 - 05.2017
  • Helped customers navigate store, complete sales, and process returns
  • Resolved customer concerns using strong communication and conflict management skills
  • Assisted customers with sales and service needs

Education

Certificate - Makeup Application

The MUA Project
Houston, TX
02.2023

Diploma -

Cypress springs high school
Cypress, TX
05.2015

Skills

  • Conflict resolution
  • Strong communication
  • Positive and professional
  • Team leadership
  • Employee training
  • Staff training
  • Money handling
  • Customer service
  • Decision-making
  • Problem-solving
  • Time management
  • Staff training and development
  • Goal setting

Certification

Makeup application

Timeline

Assistant Manager

Men's Wearhouse
01.2022 - Current

Warehouse Worker

Amazon
08.2020 - 12.2021

Assistant Manager

Mens Wearhouse
05.2017 - 08.2020

Sales Associate

CEDUCATION
06.2015 - 05.2017

Diploma -

Cypress springs high school

Certificate - Makeup Application

The MUA Project

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Glenda Laudat