Glenda Laudat
Brookshire,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Men's Wearhouse
01.2022 - Current
- Delegated tasks to appropriate staff members and monitored performance
- Supported senior managers with day-to-day operational requirements
- Monitored performance of employee teams and actions via regular performance evaluations
- Maintained operational performance with skillful handling of opening and closing tasks
- Oversaw employee training and staff management tasks
- Maximized employee performance with effective training and close mentoring
- Resolved customer concerns using strong communication and conflict management skills
- Assisted customers with sales and service needs
- Processed payments quickly and and made accurate change to keep customer flow moving
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Warehouse Worker
Amazon
08.2020 - 12.2021
- Assisted with safe housekeeping procedures and maintained clean work stations and areas
- Prepared orders quickly and pulled and packaged products for quick shipment
- Moved products using conveyor belts and staged items to keep line moving
- Met promised delivery times using excellent sorting skills and strong attention to detail
- Met physically-demanding performance targets, staying in shape to quickly cover long distances each day
- Fulfilled customer orders directly in-store or via mail, preparing shipments professionally and distributing items quickly to maximize satisfaction
- Fulfilled over [Number] orders per day by working efficiently to locate and pack items
Assistant Manager
Mens Wearhouse
05.2017 - 08.2020
- Delegated tasks to appropriate staff members and monitored performance
- Supported senior managers with day-to-day operational requirements
- Monitored performance of employee teams and actions via regular performance evaluations
- Maintained operational performance with skillful handling of opening and closing tasks
- Oversaw employee training and staff management tasks
- Maximized employee performance with effective training and close mentoring
Sales Associate
CEDUCATION
06.2015 - 05.2017
- Helped customers navigate store, complete sales, and process returns
- Resolved customer concerns using strong communication and conflict management skills
- Assisted customers with sales and service needs
Education
Certificate - Makeup Application
The MUA Project
Houston, TX02.2023
Diploma -
Cypress springs high school
Cypress, TX05.2015
Skills
- Conflict resolution
- Strong communication
- Positive and professional
- Team leadership
- Employee training
- Staff training
- Money handling
- Customer service
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Goal setting
Certification
Makeup application
Timeline
Assistant Manager
Men's Wearhouse
01.2022 - Current
Warehouse Worker
Amazon
08.2020 - 12.2021
Assistant Manager
Mens Wearhouse
05.2017 - 08.2020
Sales Associate
CEDUCATION
06.2015 - 05.2017
Diploma -
Cypress springs high school
Certificate - Makeup Application
The MUA Project
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