Glennyce Tationna Donaldson
Jackson,NJ
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Parkway Specialty Pharmacy
07.2021 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff on patient care coordination best practices, enhancing team effectiveness and patient support.
Staffing Coordinator
Five Star Care
07.2019 - 07.2021
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
Store Associate
Aldi
08.2015 - 07.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Education
Associate degree - Liberal Arts & Science
Ocean County Community College
Toms River, NJ05.2021
High School Diploma -
Jackson Liberty High School
Jackson, NJ06.2013
Skills
- Time management
- Adaptability
- Problem solving
- Effective Communication
- Team Leadership
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Patient documentation
- Payment collection
- New hire training
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
Timeline
Patient Care Coordinator
Parkway Specialty Pharmacy
07.2021 - Current
Staffing Coordinator
Five Star Care
07.2019 - 07.2021
Store Associate
Aldi
08.2015 - 07.2019
Associate degree - Liberal Arts & Science
Ocean County Community College
High School Diploma -
Jackson Liberty High School
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