Gloria D Tahhan
Marine City,MI
Summary
Detail-oriented Clerical Professional experienced in patient registration and insurance verification. Managed accurate electronic records and ensured HIPAA compliance, enhancing patient flow and satisfaction. Committed to delivering value in part-time roles within clerical or retail environments.
Overview
41
41
years of professional experience
Work History
Patient Access Registrar
Henry Ford River District Hospital
Eastpoint, MI
04.2024 - Current
- Verified insurance eligibility and benefits for patients.
- Registered patients by collecting personal and insurance information.
- Scheduled appointments and managed patient flow efficiently.
- Collaborated with healthcare staff to ensure seamless patient access.
- Maintained accurate patient records in electronic systems.
- Handled sensitive information while ensuring confidentiality standards were met.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
Department Secretary
Macomb County Department of Roads
Mt. Clemens, USA
01.1988 - 01.2017
- Developed construction proposals and bid tabulations from contractors, utilizing Excel and Microsoft Word to ensure accuracy and clarity.
- Processed payroll for employees, ensuring accurate and timely payments.
- Resolved resident complaints via telephone, providing clear and effective communication.
Part-time Sales
Jared Galleria of Jewelry
Utica, USA
01.2008 - 01.2009
- Assisted customers in the gold department by providing product information and support.
- Cleaned and inspected jewelry for repair, ensuring quality standards were met.
- Managed incoming telephone calls to assist customers with inquiries.
Personnel Specialist/Typist Clerk
Unites States Army Reserves
Fraser, USA
01.1987 - 01.1994
- Maintained accurate personnel records for unit to ensure compliance and accessibility.
- Typed and filed personnel forms to streamline documentation processes.
- Managed incoming calls promptly.
Clerk
Central Mortgage
Clinton Twp, USA
01.1987 - 01.1988
- Executed data entry tasks with precision.
- Organized and maintained filing systems for easy access.
- Managed incoming calls to provide information and assistance.
Tactical Telecommunications Center Operator
United States Army
Fort Gordon, USA
01.1986 - 01.1987
- Facilitated communication by sending and receiving messages from front lines, ensuring timely information transfer.
- Encoded and decoded messages for superior officers, maintaining clarity and security of critical communications.
- Operated heavy machinery in support of military operations and training exercises.
- Monitored equipment performance and conducted routine maintenance for operational readiness.
- Collaborated with team members to execute mission objectives effectively and efficiently.
Education
Finlandia University - Criminal Justice
Finlandia University
Hancock, MISkills
- Patient registration
- Insurance verification
- HIPAA compliance
- Record maintenance
- Client relationship management
- Team collaboration
- Effective communication
- Interpersonal skills
Hobbies and Interests
I served as the clerical union steward of the Ad Tech Association for seven years, and also served on the negotiating team during that time.
Military Experience
- Tactical Telecommunications Center Operator, United States Army, Fort Gordon, GA, 01/01/86, 12/31/87, Sending and receiving messages from front lines., Encoding and decoding messages for superior officers.
- Personnel Specialist/Typist Clerk, United States Army Reserves, Fraser, MI, 01/01/87, 12/31/94, Maintaining personnel records for unit., Typing and filing personnel forms., Answering Telephones.
Timeline
Patient Access Registrar
Henry Ford River District Hospital
04.2024 - Current
Part-time Sales
Jared Galleria of Jewelry
01.2008 - 01.2009
Department Secretary
Macomb County Department of Roads
01.1988 - 01.2017
Personnel Specialist/Typist Clerk
Unites States Army Reserves
01.1987 - 01.1994
Clerk
Central Mortgage
01.1987 - 01.1988
Tactical Telecommunications Center Operator
United States Army
01.1986 - 01.1987
Finlandia University - Criminal Justice
Finlandia University