Gloria Walker
Round Rock,TX
Summary
Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Agent
Sales Bound
Austin, TX
07.2024 - Current
- Made 300 + outbound calls daily to warm leads
- Sold premium health & wellness products
- Closed high ticket sales and generated 1M in sales in one year
- Proficient in using CRM to manage pipeline and performance
- Hit and exceeded daily sales targets
Outside Sales Representative
Boundless Energy
Round Rock, TX
03.2024 - Current
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
- Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
- Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
- Increased solar energy adoption by conducting comprehensive consultations with potential clients.
- Contributed to company success by consistently meeting or exceeding sales targets.
Licensed Real Estate Agent/Realtor
Realty Texas
02.2022 - Current
- Assisted in establishment of Inside Sales Team
- Executed outbound calling strategies on warm leads, leading to above industry standard conversion rates
- Built and maintained relationships with customers, utilizing a CRM to track interaction and response/engagement metrics
- Trained other agents to develop empathy and listening skills to help customers meet their real estate goals
- Assisted in planning and execution of sales team strategies to overcome objections and move leads swifty through sales pipelines
- Closed over $2 million in sales in 2023.
Outside Sales Representative
Momentum Solar
09.2023 - 01.2024
- Executed in-home sales consultations with up to 20 prospects a week to drive solar sales
- Interfaced with potential customers to identify appropriate products based on customer needs and budget, and closed over $150,000 in new business for Q4 of 2023
- Utilized customer relationship management (CRM) to manage leads, coordinate consultations, and schedule follow-up calls with customers
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
Owner/Operator
Karaoke Freaks
05.2013 - 03.2020
- Performed DJ/Karaoke hosting for various venues
- Marketed my services to area bars/restaurants
- Ability to communicate effectively and concisely
- Performed general accounting and bookkeeping for the business.
Owner/Operator
Clean Freaks
03.2005 - 05.2015
- Established policies and procedures used to train staff
- Trained staff and performed annual reviews
- Created and implemented marketing plans to grow business
- Responsible for customer acquisition, growth, and resolution of any customer related issues
- Performed payroll and general accounting duties
- Motivated and managed multiple teams of employee
- Set and exceeded sales goals every year in operation.
Education
Bachelor of Science in Respiratory Therapy -
Texas State University
San Marcos, TXAssociate Degree in Nursing in Nursing -
Kilgore College
Kilgore, TXSkills
- Negotiation
- Problem Solving
- Results Oriented
- Attention to Detail
- Lead Generation
- Microsoft Office
- Inside Sales
- Outbound Sales
- Interpersonal Skills
- Client Relationship Management
- CRM software usage
- Closing sales
Certification
- RRT
- Registered Nurse
- Real Estate License
Timeline
Sales Agent
Sales Bound
07.2024 - Current
Outside Sales Representative
Boundless Energy
03.2024 - Current
Outside Sales Representative
Momentum Solar
09.2023 - 01.2024
Licensed Real Estate Agent/Realtor
Realty Texas
02.2022 - Current
Owner/Operator
Karaoke Freaks
05.2013 - 03.2020
Owner/Operator
Clean Freaks
03.2005 - 05.2015
Associate Degree in Nursing in Nursing -
Kilgore College
Bachelor of Science in Respiratory Therapy -
Texas State University