GLORIANA RAMIREZ
Belmont,NC
Summary
Organized and dependable candidate successful at managing multiple priorities. Encompass highly developed management skills and a drive for success.
Overview
6
6
years of professional experience
Work History
Practice Administrator
ClearSmile Orthodontics
03.2022 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Oversaw insurance processing and verification.
Client Services
Atrium Health
10.2020 - 11.2021
- Effective cross functional communicator between Specimen Management Department and medical providers.
- Managed over 60 client calls per day.
- Handled complaints, provided solutions within appropriate timeframes and followed up to achieve resolution.
- Maintained accurate and organized documentation of all phone calls and emails received and made.
PLM Analyst
EMSL
08.2019 - 10.2020
- Used Polarized Light Microscopy (PLM) for determination of asbestos in bulk building material.
- Validated results and performed quality assurance for over 100 samples to assess accuracy of data daily.
- Collected, arranged, and input information into database system.
- Performed equipment testing and calibration.
Orthodontic Assistant
ClearSmile Orthodontics
05.2017 - 08.2018
- Prepared patient for orthodontist and performed simple tasks such as bonding Invisalign attachments.
- Taught patients proper wear and care of aligners.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Education
Bachelor of Science - Earth And Environmental Science
University of North Carolina At Charlotte
Charlotte, NC06.2019
Languages
Spanish
Native or Bilingual
Timeline
Practice Administrator
ClearSmile Orthodontics
03.2022 - Current
Client Services
Atrium Health
10.2020 - 11.2021
PLM Analyst
EMSL
08.2019 - 10.2020
Orthodontic Assistant
ClearSmile Orthodontics
05.2017 - 08.2018
Bachelor of Science - Earth And Environmental Science
University of North Carolina At Charlotte