Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gloyce Courtney

Weatherford,TX

Summary

Shift Lead at Potbelly's Sandwich Shop with proven expertise in inventory management and staff supervision. Successfully enhanced customer satisfaction through effective coaching and mentoring, while ensuring food safety and efficient catering coordination. Recognized for exceptional decision-making and maintaining a high standard of workplace safety.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Lead

Potbelly's Sandwich Shop
Fort Worth, TX
06.2020 - Current

open/close restaurant

prep daily produce and meat

cleaning duties

answer phones

prepare/deliver catering orders

oversee staff

cashier

ordering inventory

bank deposits

customer service

Maintenance Supervisor

Woodspring Suites
Fort Worth, TX
01.2018 - 06.2020
  • Oversee staff.
  • all maintenance
  • keep grounds
  • new hire trainer
  • customer service
  • front desk
  • order supplies

Education

High School Diploma -

Richland High School
North Richland Hills, TX
05-1990

Skills

  • Inventory management
  • Staff supervision
  • Customer service
  • Cash handling
  • Food safety
  • Catering coordination
  • Employee training
  • Order processing
  • Equipment maintenance
  • Scheduling staff
  • Shift leadership
  • Coaching and mentoring
  • Decision-making capacity
  • Workplace safety
  • Work delegation
  • Inventory counts

Certification

  • CPR First Aide certified
  • food handlers

Timeline

Shift Lead

Potbelly's Sandwich Shop
06.2020 - Current

Maintenance Supervisor

Woodspring Suites
01.2018 - 06.2020

High School Diploma -

Richland High School

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