Gongkham Kiara Phakousonh
Pauls Valley
Summary
Dependable worker with strong customer service skills, adept in multitasking and problem-solving. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. A hardworking student, who always looks forward to challenging herself with a compassionate and optimistic approach on life.
Overview
3
3
years of professional experience
Work History
Crew Member
Braums Ice Cream
Pauls Valley, OK
05.2023 - Current
- Took orders, prepared meals, and collected payments.
- Completed milkshakes and ice cream desserts for customers.
- Prepared and cooked diverse menu items to meet quality standards.
- Collaborated with team members to ensure timely meal service.
- Followed safety and sanitation protocols to uphold health standards.
- Trained new staff on kitchen procedures and cooking techniques.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained cleanliness and organization of kitchen workspace.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Prepared and served a variety of ice cream and food items efficiently.
- Resolved customer complaints promptly, contributing to positive dining experiences.
- Worked front counter, drive-thru and other areas.
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
Education
No Degree -
Twentynine Palms High School
Twentynine Palms, CANo Degree -
Twentynine Palms Elementary School
Twentynine Palms, CANo Degree -
Fox Meadow Elementary School
South Elgin, ILPauls Valley High School
Pauls Valley, OK05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cleaning
- Attention to detail
- Self-discipline
- Fast learner
- Positive attitude
- Leadership and decision making
- Critical thinking
- Dependable and responsible
- Patience and empathy
- Complex Problem-solving
Future Plans
For my future, I hope to become either a child psychologist or a clinical therapist. Ever since I was a child, I have always loved helping and supporting others. When growing up, my passion for helping others never changed and, in actuality, sparked my interest in learning about the human mind and behavior. Becoming a psychologist is not just a job to me; it's something I am passionate about and enjoy learning in. I truly believe there is nothing else I can imagine myself doing.
Languages
Spanish
Limited Working
Lao
Limited Working
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Passionate about balancing physical health with mental and emotional wellness
- Fashion and Style
- Animal Care
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Reading
- Video Gaming
- Baking
- Supporting STEM education initiatives and mentorship programs
PiCAT Score: 69
Based on our previous conversation about my slight interest in the miliary, a National Guard military recruiter scheduled me to take the ASVAB test to determine what positions I might qualify for. However, they allowed me to take the PiCAT (Pending Internet Computerized Adaptive Test), an unproctored, at-home, 145-question version of the ASVAB, because school was cancelled on the day the test was scheduled. A score of 50 or more means you outperformed 50% of the others; therefore, a score of 69 is great!
Timeline
Crew Member
Braums Ice Cream
05.2023 - Current
No Degree -
Twentynine Palms High School
No Degree -
Twentynine Palms Elementary School
No Degree -
Fox Meadow Elementary School
Pauls Valley High School