Summary
Overview
Work History
Skills
Interests
Timeline
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Gordon Ly

Houston,TX

Summary

Dedicated and customer-focused server with several years of experience in fast-paced restaurant environments. Skilled in guest communication, multitasking, teamwork, and delivering exceptional dining experiences. Strong understanding of restaurant step-of-service standards with proven ability to stay organized under pressure while supporting both guests and coworkers. Leadership experience as an Assistant Manager with strong problem-solving and customer service abilities.

Overview

7
7
years of professional experience

Work History

Server

RA Sushi
Houston
06.2025 - 04.2026
  • Delivered attentive and efficient service in a high-volume dining environment
  • Assisted guests with menu recommendations and ensured guest satisfaction
  • Managed multiple tables while maintaining accuracy and professionalism
  • Supported team members during busy service periods

Server

JINYA Ramen Bar
Houston
05.2023 - 01.2025
  • Provided exceptional hospitality and maintained positive guest experiences
  • Communicated effectively with kitchen staff to ensure accurate orders
  • Demonstrated strong multitasking and time management skills
  • Maintained cleanliness and organization throughout shifts

Assistant Manager

America's Floor Tile
Jacksonville
10.2020 - 04.2023
  • Assisted with daily operations, scheduling, and customer support
  • Helped train employees and improve workflow efficiency
  • Resolved customer concerns professionally and effectively
  • Built strong leadership and communication skills

Server

Buffalo Wild Wings
Killeen
10.2019 - 05.2020
  • Delivered friendly customer service in a fast-paced sports bar setting
  • Accurately handled food and beverage orders
  • Worked collaboratively with staff to ensure efficient service
  • Maintained restaurant cleanliness and organization

Skills

  • Guest Service
  • Communication
  • Multitasking
  • Teamwork
  • POS Systems
  • Time Management
  • Problem Solving
  • Leadership
  • Food & Beverage Knowledge
  • Conflict Resolution

Interests

  • Gym Workouts
  • Enjoy participating in soccer for overall physical health
  • I enjoy cooking for friends and family gatherings
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Server

RA Sushi
06.2025 - 04.2026

Server

JINYA Ramen Bar
05.2023 - 01.2025

Assistant Manager

America's Floor Tile
10.2020 - 04.2023

Server

Buffalo Wild Wings
10.2019 - 05.2020
Gordon Ly