Grace Brown
Crofton,MD
Summary
Motivated student working toward Communication Studies degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of human resources.
Overview
4
4
years of professional experience
Work History
Server
Mike's Restaurant & Crabhouse
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Daycare Assistant Teacher
Crofton United Methodist Church Child Development
09.2020 - 12.2021
- Arrived at assigned areas on time, prepared, and ready to work.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Lifeguard
Ace Aquatics
05.2019 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Education
Bachelor of Science - Communication Studies
James Madison University
Harrisonburg, VA05.2025
Skills
- Guest Relations Management
- Sales Techniques
- Performance Improvement
- Regulatory Compliance
Timeline
Server
Mike's Restaurant & Crabhouse
05.2023 - Current
Daycare Assistant Teacher
Crofton United Methodist Church Child Development
09.2020 - 12.2021
Lifeguard
Ace Aquatics
05.2019 - 09.2019
Bachelor of Science - Communication Studies
James Madison University
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