Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Grace Chute

Avon

Summary

Dynamic and results-driven professional with extensive experience at Elephant Trail, excelling in customer service and order management. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and POS operation, consistently delivering exceptional service while training new staff and resolving inquiries with professionalism.

Overview

2
2
years of professional experience

Work History

Restaurant Team Member

Elephant Trail
Avon
05.2023 - Current
  • Experience as a host, server, and busser/food runner.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Greeted customers and provided menus.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Assisted customers with menu selections and provided exceptional service.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Managed cash register operations and processed customer transactions accurately.
  • Supported training of new staff on procedures and best practices.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Provided quality customer service with a friendly attitude.
  • Assisted in taking customer orders and providing recommendations.
  • Bussed, cleared, and reset tables as needed throughout shift.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.

Assistant Instructor

Tumble Bunnies
Unionville
06.2024 - 08.2024
  • Assisted lead instructors in planning engaging gymnastics classes for children.
  • Supervised children during practice sessions, maintaining a safe and supportive environment.
  • Maintained equipment and supplies, ensuring availability for all lessons and activities.
  • Communicated with parents about student progress and class schedules effectively.
  • Conducted individual or group tutorials for students who need additional assistance.
  • Facilitated safe and energetic community by welcoming various needs and implementing diverse learning styles.

Education

High School Diploma -

Avon High School
Avon, CT
06-2024

Some College (No Degree) - Psychology

Southern Connecticut State University
New Haven, CT

Skills

  • Customer service
  • Order management
  • Cash handling
  • Menu knowledge
  • Team collaboration
  • Time management
  • Customer interaction
  • Customer relations
  • Table setting
  • Cleanliness standards
  • Taking orders
  • POS operation

Accomplishments

  • On deans list
  • Falcon Award(High School Basketball)

Languages

English
Native/ Bilingual

Timeline

Assistant Instructor

Tumble Bunnies
06.2024 - 08.2024

Restaurant Team Member

Elephant Trail
05.2023 - Current

High School Diploma -

Avon High School

Some College (No Degree) - Psychology

Southern Connecticut State University

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