Overview
Work History
Education
Skills
Timeline
Generic

Grace Gandy

Aubrey,TX

Overview

13
13
years of professional experience

Work History

Co-Owner

Rosepoint Sporthorses
09.2022 - Current
  • Developed and implemented training programs for equine management and rider skills.
  • Managed daily operations, ensuring optimal care and performance of sporthorses.
  • Collaborated with veterinarians to monitor horse health and maintain wellness protocols.
  • Oversaw marketing strategies to enhance brand visibility and attract new clients.
  • Evaluated horse performance metrics to refine training methodologies and improve outcomes.
  • Fostered relationships with clients, enhancing customer satisfaction and retention rates.

Horse Trainer

In The Irons Equestrian Center
02.2021 - 09.2022
  • Monitored horses' health and coordinated with veterinarians for medical care.
  • Implemented safety protocols during training sessions for rider and horse wellbeing.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
  • Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.

Wine Server

Bingham Family Vineyards
04.2019 - 01.2020
  • Provided exceptional customer service, ensuring a memorable tasting experience for guests.
  • Educated patrons on wine selections, enhancing their understanding and appreciation of the products.
  • Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
  • Trained new team members on service protocols and product knowledge.

Server

The Grill
05.2018 - 01.2019
  • Delivered exceptional customer service by ensuring timely order fulfillment and addressing guest inquiries.
  • Trained and mentored new staff on menu knowledge, service standards, and operational procedures.


Medical Assistant

San Antonio Orthopedic Group
03.2015 - 02.2017
  • Administered patient assessments and recorded vital signs to ensure accurate health data collection.
  • Managed electronic health records, maintaining confidentiality and accuracy in patient documentation.
  • Assisted healthcare providers during examinations, contributing to efficient and effective patient care.
  • Coordinated patient scheduling and follow-up appointments, optimizing clinic workflow and reducing wait times.
  • Built strong relationships with patients through effective communication skills.

Host

Saltgrass Steakhouse
01.2014 - 02.2015


  • Coordinated reservations and ensured accurate communication of special requests.
  • Trained new hosts on customer service protocols and operational procedures.
  • Assisted in maintaining cleanliness and organization of entrance and waiting areas.

Sales Associate

Petland
01.2012 - 03.2013
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Maintained knowledge of current inventory and product features to inform customer choices.
  • Trained new associates on sales techniques, product knowledge, and customer engagement strategies.

Education

Psychology

San Antonio College
San Antonio, TX

Medical Assistant

Sanford–Brown
San Antonio, TX
03-2015

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Business development
  • Customer relationship management (CRM)

Timeline

Co-Owner

Rosepoint Sporthorses
09.2022 - Current

Horse Trainer

In The Irons Equestrian Center
02.2021 - 09.2022

Wine Server

Bingham Family Vineyards
04.2019 - 01.2020

Server

The Grill
05.2018 - 01.2019

Medical Assistant

San Antonio Orthopedic Group
03.2015 - 02.2017

Host

Saltgrass Steakhouse
01.2014 - 02.2015

Sales Associate

Petland
01.2012 - 03.2013

Psychology

San Antonio College

Medical Assistant

Sanford–Brown

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Grace Gandy