Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Hamilton

Chicago,IL

Summary

Dynamic Property Manager with a proven track record at Beal Properties, adept at enhancing client relations and executing projects. Successfully managed over 1,500 tenants while improving service standards and communication. Skilled in property management and fostering guest experiences, driving results through effective leadership and strategic problem-solving.

Overview

8
8
years of professional experience

Work History

Property Manager

Beal Properties
Chicago, IL
07.2024 - Current
  • Manage a portfolio of over 1,500 residential and commercial tenants.
  • Liaise between tenants, engineers, contractors, and vendors.
  • Lead repair coordination, capital improvements, and preventative maintenance.
  • Handle high-volume communication with professionalism.
  • Track and follow up on open work orders to ensure timely resolution.
  • Coordinate move-ins, lease renewals, and unit turnovers.

Lead Toddler Teacher & Infant Assistant

New Einstein Academy
01.2021 - Current
  • Managed classroom of 20 preschoolers; ensured safety and structure.
  • Supervised 10 infants in a nurturing environment.
  • Created detailed daily reports to increase parent trust.
  • Designed play-based lesson plans for developmental growth.
  • Built parent partnerships and collaborated on educational strategies.

Manager

Marriott Magnificent Mile
01.2019 - 01.2020
  • Increased associate engagement by 23 points through team leadership.
  • Oversaw 3 outlets, 60 employees, and $7M+ annual revenue.
  • Led hiring, training, and implementation of new procedures.
  • Resolved guest concerns and elevated service standards.

Guest Services Roles

Ace Hotel / City Mouse
01.2017 - 01.2019
  • Delivered exceptional guest service across multiple departments.
  • Handled reservations, check-ins, and special requests.
  • Maintained mini bar stock and ensured service accuracy.
  • Turned guest complaints into positive experiences.

Education

B.A. - Hospitality Leadership

DePaul University

Skills

  • Property management
  • Client relations
  • Guest experience
  • Project execution

Timeline

Property Manager

Beal Properties
07.2024 - Current

Lead Toddler Teacher & Infant Assistant

New Einstein Academy
01.2021 - Current

Manager

Marriott Magnificent Mile
01.2019 - 01.2020

Guest Services Roles

Ace Hotel / City Mouse
01.2017 - 01.2019

B.A. - Hospitality Leadership

DePaul University

Similar Profiles

CREATE PROFILE