Grace Harcrow
Rockin' R
New Braunfels,TX
2
Languages
2
years of professional experience
Dedicated professional with experience in customer service and leadership. Skilled in fostering positive relationships and resolving issues, committed to enhancing customer satisfaction and operational efficiency all while having a positive attitude and a smile on my face.
Work History
Cashier Team Lead
2 Years 1 Month- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and resolved discrepancies promptly.
- Assisted customers with product inquiries and provided exemplary service.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on register procedures and customer engagement techniques.
- Adhered to company policies, including safety protocols and cash handling procedures.
- Enhanced customer satisfaction by resolving issues and addressing concerns effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Camp Counselor
2 Months- Supervised groups of children, promoting safety and adherence to camp rules.
- Facilitated daily activities and programs for campers, ensuring engagement and enjoyment.
- Collaborated with team members to maintain positive camper interactions and resolve conflicts.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through a variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Education
No Degree - Public Health
Skills
Cash handling
Store opening and closing
Deposit preparation
Time management
Attention to detail
Multitasking and organization
Team leadership
Customer service
Customer engagement
Problem-solving
Empathy and patience
Positive attitude
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
Pilates
Crafting and DIY Projects
Swimming
Reading
Volunteer Work
Personal Development and Self-Improvement
Creative Writing
Timeline
Camp Counselor
TBarM
05.2026 - 07.2026Read More
Cashier Team Lead
Rockin' R
07.2024 - CurrentRead More
Canyon High School
No Degree from Public Health
Read More