Summary
Overview
Work History
Education
Skills
Timeline

Grace Parrish

Kings Beach,CA

Summary

Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Barista Trainer

Starbucks
Incline Village, NV
03.2022 - Current
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained new employees in groups and in one-on-one scenarios.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Taught proper procedures and strategies for success to new employees.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Retail Sales Associate

The Steamer Trunk
Avalon, CA
06.2021 - 09.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Forest Charter, Truckee, CA
09.2022 - 06.2023

Skills

    Sales proficiency

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Timeline

Forest Charter - High School Diploma,
09.2022 - 06.2023
Barista Trainer - Starbucks
03.2022 - Current
Retail Sales Associate - The Steamer Trunk
06.2021 - 09.2021

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Grace Parrish