Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Scanlan

Portage,IN

Summary

Dynamic and results-driven Crew Member with a proven track record at Dunkin' Donuts, excelling in customer service and teamwork. Demonstrated expertise in cash handling and maintaining high cleanliness standards. Significantly improved customer satisfaction through exceptional service and efficient team collaboration, without compromising quality. Skilled in drive-thru operations and adept at fostering positive work environments.

Overview

1
1
year of professional experience

Work History

Crew Member

Dunkin' Donuts
06.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

High School Diploma -

Portage High School
Portage, IN
06.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Cash Handling
  • Cleaning
  • Taking Orders
  • Flexible Schedule
  • Integrity and Honesty
  • Drive-Thru Operations
  • Store Opening and Closing
  • Valid Driver's License
  • Menu Memorization

Timeline

Crew Member

Dunkin' Donuts
06.2023 - Current

High School Diploma -

Portage High School

Similar Profiles

CREATE PROFILE
Grace Scanlan