Gracie Riggan
Jacksonville,FL
Summary
Dynamic administrative professional with strong customer service skills, adept in communication and team collaboration. Proven ability to enhance operational efficiency and support seamless logistics in fast-paced environments.
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Amelia Island Roofing
Jacksonville, FL
04.2025 - Current
- Coordinated scheduling and logistics for meetings, enhancing communication among team members.
- Oversaw inventory management for office supplies, ensuring availability while minimizing costs.
- Liaised with vendors and contractors to negotiate service agreements, enhancing operational support services.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Assisted in preparing reports and presentations, contributing to project discussions and decisions.
Beertender
Golf Pub Social
Fernandina Beach, FL
10.2024 - 04.2025
- Provided exceptional customer service by engaging patrons and ensuring a welcoming atmosphere.
- Operated draft systems and maintained cleanliness of beer taps and serving areas.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Adapted quickly to busy service periods, ensuring efficient operations during peak hours.
- Supported team members during events by coordinating beverage service and handling customer inquiries.
Server
Baxter's Restaurant
Fernandina Beach, FL
01.2023 - 09.2024
- Delivered exceptional customer service in high-volume dining environment.
- Coordinated food and beverage orders to ensure timely delivery.
- Enhanced guest satisfaction through attentive service and personalized interactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Babysitter
Octavio Martinez
Fernandina Beach, FL
08.2021 - 01.2023
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed and implemented creative educational games to stimulate cognitive development.
- Maintained a clean and organized environment for children, promoting hygiene and order.
- Communicated effectively with parents regarding children's progress and daily activities.
Dog Grooming Assistant
Hot Paws Pet Resort
Fernandina Beach, FL
01.2020 - 05.2021
- Assisted in grooming services, ensuring safety and comfort for pets during procedures.
- Maintained cleanliness of grooming area, adhering to hygiene standards and protocols.
- Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
- Assisted head groomer with advanced procedures such as de-matting fur or treating skin conditions under veterinary supervision.
Head Hostess
Sandbar Kitchen
Fernandina Beach, FL
10.2018 - 01.2020
- Managed guest reservations and seating arrangements to optimize flow and enhance dining experience.
- Trained and supervised front-of-house staff to ensure high service standards and operational efficiency.
- Developed and implemented procedures for greeting guests, leading to improved customer satisfaction ratings.
- Coordinated with kitchen and bar staff to streamline service during peak hours, enhancing team collaboration.
Education
High School Diploma -
Fernandina Beach High School/ Florida Virtual School
Fernandina BeachSkills
- Data entry
- Exceptional customer service
- Computer skills
- Food running
- Team collaboration
- Wine service
- Food safety
- Positive and professional
- Strong work ethic
- Guest engagement
- Memory retention
- Responsible alcohol service
Timeline
Administrative Assistant
Amelia Island Roofing
04.2025 - Current
Beertender
Golf Pub Social
10.2024 - 04.2025
Server
Baxter's Restaurant
01.2023 - 09.2024
Babysitter
Octavio Martinez
08.2021 - 01.2023
Dog Grooming Assistant
Hot Paws Pet Resort
01.2020 - 05.2021
Head Hostess
Sandbar Kitchen
10.2018 - 01.2020
High School Diploma -
Fernandina Beach High School/ Florida Virtual School