Gracie Sparks
Alvarado,TX
Summary
Customer-focused professional with retail and leadership experience delivering strong customer service and positive shopping experiences. Skilled at building rapport with customers, accurately managing transactions, and supporting team operations in fast-paced environments. Motivated to contribute strong communication and problem-solving skills to a sales-driven team.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shift Leader
MOD Pizza
Midlothian, TX
02.2024 - 04.2025
- Provided exceptional customer support in a busy restaurant setting.
- Assisted customers with cash and credit transactions using POS systems.
- Supported training and onboarding of new staff on operational procedures and service expectations.
- Assigned duties and organized team activities during peak service periods.
Tutor
Navarro College Elementary Program
Corsicana, TX
09.2024 - 10.2024
- Provided one-on-one academic support to elementary students.
- Built strong communication and problem-solving skills with students.
Sales Associate
Scarbrough
Waxahachie, TX
04.2021 - 04.2024
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained organized sales floor, restocking items and creating visually appealing displays.
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
TJ Maxx
09.2023 - 12.2023
- Provided exceptional customer support in a busy restaurant setting.
- Assisted customers with cash and credit transactions using POS systems.
- Supported training and onboarding of new staff on operational procedures and service expectations.
- Assigned duties and organized team activities during peak service periods.
Education
High School - undefined
Midlothian High School
Midlothian, TXSkills
- Customer Service
- Sales Support
- POS Systems
- Team Leadership
- Communication
- Problem Solving
- Conflict Resolution
- Time Management
- Positive attitude
- Problem-solving
- Strong verbal and written communication
- Complaint resolution
- Client support
- Quality control assurance
Certification
CPR & First Aid Certified
Timeline
Tutor
Navarro College Elementary Program
09.2024 - 10.2024
Shift Leader
MOD Pizza
02.2024 - 04.2025
Sales Associate
TJ Maxx
09.2023 - 12.2023
Sales Associate
Scarbrough
04.2021 - 04.2024
High School - undefined
Midlothian High School