Gracyn Haskell
Lindenhurst,NY
Summary
An entrepreneurial-minded medical representative who is adaptable, goal-orientated, and driven to meet expectations for the company and patient's needs. Proven track record of implementing successful strategies that drive revenue growth. Known for developing positive relationships with physicians/patients and adaptability in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Office Manager
Hyperbaric Medical Solutions
Woodbury, NY
09.2022 - Current
- Established workflow processes, monitored daily productivity, and implemented ways to improve overall.
- Resolved customer inquiries promptly while maintaining positive relationships with clients and or patients.
- Prepared agendas for company meetings along with taking minutes during sessions.
- Assisted in in-office Procedures.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Built relationships with 80+ Physicians to create steady referrals.
- Built business relationships with distributors and our device sales reps.
- Developed new relationships and grew existing accounts by scheduling meetings and providing presentations.
- Cross-departmental collaborations within all locations ( Ft. Lauderdale, Miami, Boston, and NY) to work as a team to achieve goals within the company.
- Conducted research to identify trends in our industry.
- Attended conferences and seminars to promote services.
- Provided demonstrations, training and support for patients.
- Utilized CRM software systems such as Salesforce and HubSpot for tracking leads and managing physician/patient accounts.
Lead Patient Care Coordinator
Hyperbaric Medical Solutions
Woodbury, NY
02.2018 - 08.2022
- Assisted in developing and implementing patient care plans.
- Monitored, evaluated, and reported patient progress to physicians.
- Coordinated with other healthcare professionals to ensure optimal patient care.
- Conducted weekly meetings with clinical staff to discuss patient cases.
- Maintained accurate medical records for all patients under care.
- Ensured that all safety protocols were followed during patient treatment.
- Coordinated patient referrals to specialists and other healthcare services.
- Developed medical programs that promoted community health and research.
- Created videos and captured photos to manage and strengthen our social media accounts.
- Maintained a sterile environment and organized instrument trays as directed in the procedure room during in-office procedures.
- Assisted the medical director during all procedures.
Surgery Scheduling Coordinator
Island Gastroenterology
West Islip, NY
11.2015 - 01.2018
- Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
- Created a database to track patient information, surgery dates and other relevant data.
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Maintained an up-to-date list of available operating rooms and equipment for surgical teams.
- Communicated with insurance companies to determine coverage for specific procedures.
- Scheduled follow-up appointments according to post-operative protocols.
- Ensured compliance with HIPAA regulations during the scheduling process.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Education
Bachelor of Science - Biology
C.W. Post
Greenvale, NY06-2017
High School Diploma -
Half Hollow Hills High School West
Dix Hills, NY06-2013
Skills
- Team Leadership
- Medical Practice Operations
- Strong Work Ethic
- EMR Software
- Business Growth
- HIPAA
- Professional Communication
- Salesforce expertise
- Teamwork and Collaboration
- Client Relationship Building
Timeline
Office Manager
Hyperbaric Medical Solutions
09.2022 - Current
Lead Patient Care Coordinator
Hyperbaric Medical Solutions
02.2018 - 08.2022
Surgery Scheduling Coordinator
Island Gastroenterology
11.2015 - 01.2018
Bachelor of Science - Biology
C.W. Post
High School Diploma -
Half Hollow Hills High School West
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