GRANDY VALLIEN
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Car Salesperson
Hyundai Dealership
12.2022 - Current
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
Hydroblasting Technician
Sierra Chemicals
04.2018 - 10.2022
- Improved equipment longevity by performing consistent hydroblasting maintenance and inspections.
- Enhanced safety measures by strictly adhering to all company and regulatory guidelines during hydroblasting procedures.
- Increased job efficiency with meticulous attention to detail in the setup, operation, and shutdown of hydroblasting equipment.
- Reduced downtime by providing timely troubleshooting and repairs for any malfunctions or issues that arose during operations.
- Boosted client satisfaction through effective communication, coordination, and collaboration with team members on various projects.
- Ensured a clean work environment by disposing of waste materials properly following each hydroblasting project.
- Maximized productivity by maintaining an organized inventory of tools, equipment, and supplies required for each task.
- Completed projects within given deadlines while maintaining a high level of quality in workmanship and results.
Barge Administration
Noble Oil Drilling Corp
02.2009 - 08.2018
- Enhanced barge efficiency by implementing advanced navigation systems and updated operational procedures.
- Reduced fuel consumption with careful route planning and optimizing loading capacity.
- Ensured timely delivery of cargo by closely monitoring weather patterns and adjusting travel plans accordingly.
- Maintained high safety standards, conducting regular equipment inspections and addressing potential hazards promptly.
- Improved communication between crew members through the implementation of standardized protocols and regular training sessions.
- Streamlined docking procedures for quicker turnaround times at ports, reducing idle time and increasing productivity.
- Coordinated with maintenance crews to address mechanical issues swiftly, minimizing downtime for repairs.
- Managed inventory efficiently, ensuring adequate supplies were on board for each voyage without overstocking or running out of essentials.
- Collaborated with port authorities to ensure smooth entry and exit from various harbors, avoiding unnecessary delays or fines.
Collections Agent
The Outsource Group
06.2003 - 02.2009
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
- Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
- Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly.
- Contributed to a positive team atmosphere by providing support, sharing knowledge, and participating in departmental initiatives.
- Participated in ongoing training programs to stay current on industry trends, best practices, and regulatory changes.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
Education
Associate of Science - Science Education
Houston Community College
Houston, TXSkills
- Cold-calling
- Goal-Oriented
- Building rapport
- Sales Presentations
- Strong negotiation
- Documentation And Reporting
- Explaining Service Options
- Goal Setting
- Friendly and Enthusiastic
- Customer Relationship Management
- Issue Resolution
- Customer Service
- Conflict Mediation
- Relationship Building
Timeline
Car Salesperson
Hyundai Dealership
12.2022 - Current
Hydroblasting Technician
Sierra Chemicals
04.2018 - 10.2022
Barge Administration
Noble Oil Drilling Corp
02.2009 - 08.2018
Collections Agent
The Outsource Group
06.2003 - 02.2009
Associate of Science - Science Education
Houston Community College
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