Experienced Service Advisor with a strong background in customer service, looking to leverage prior automotive experience in a retail parts environment.
Overview
4
4
years of professional experience
Work History
Service Advisor
Hunter Subaru
11.2023 - 01.2025
Maintained high customer satisfaction standards to meet or exceed targets.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Explained estimates and determined repair timelines to manage customer expectations.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Quick Lube Technician
Fred Anderson Toyota
07.2022 - 09.2023
Kept shop areas neat, clean, and free of safety hazards.
Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Bartender and Assistant Brewer
Sideways Farm & Brewery
06.2021 - 06.2022
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.