Grant A. Staab
Salem,OR
Summary
Hardworking employee enthusiastic about learning the beverage distribution field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Sales Representative
Point Blank Distributing
07.2023 - Current
- Managed over 100 customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
Merchandising Lead
Columbia Distributing
01.2021 - 07.2023
- Merchandise, stock, and face shelves featuring products we distribute
- Organize and clean storage areas
- Build and take down floor displays
- Travel to different account locations within one shift
- Re-route staff when call outs occur, or for what will be most beneficial for business
- Ensure customer and employee satisfaction, and handle any issues that arise.
Customer Service Representative
Seattle Pinball Museum
02.2020 - 03.2020
- Greet and assist customers as they enter the museum and explain how everything works
- Operate a cash register
- Offer, suggest, and sell selections of snacks and drinks (both alcoholic and non-alcoholic)
- Conduct hourly cleaning and sanitization standards on the pinball machines.
Security Manager
Showbox
07.2017 - 03.2020
- Customer safety and satisfaction is the number one priority
- Dealing with difficult situations with intoxicated and aggressive people and learning how to defuse situations and keep things peaceful
- Checking IDs and following the rules and standards set by the SLC.
Assistant Manager
Chrome Industries
09.2017 - 06.2019
- Customer interactions and ensuring a pleasant experience while in the store
- Handling difficult customer situations with returns, and just some dissatisfaction with calm and respectful manners
- Being responsible for opening and closing the store and taking bank deposits twice a week
- Company decided to close the store.
Baker
Legendary Donuts
04.2017 - 06.2017
- Temporary job doing preparation and baking of doughnuts overnight to have fresh and ready in the morning
- Cleaning of store and dishes.
Assistant Manager
Vans
09.2011 - 12.2016
- Started as the stock supervisor and was promoted to assistant manager within a year and a half
- Worked at 5 different locations, and took place in the building, set up, and hiring of 2 new stores
- Took pride in loss prevention and kept shrink under -1%
- I was responsible for networking, recruiting, interviews, and the whole hiring process, and have helped build successful teams for different locations
- I have created and made schedules, working around difficult availabilities and ensuring that all aspects of the business are met
- Strived to meet and beat sales goals both against LY, and plan/stretch goals that were created by a rolling 4-week trend.
Warehouse Lead
Select Staffing
06.2010 - 09.2011
- Temp position in which I lead a team of 12 - 15 individuals to ensure distribution of products to varied trucks, having them loaded, and ready to go by a certain amount of time
- Was also responsible to check and receive incoming shipments and ensure accuracy of product received
- Use time management skills to make sure we kept on a good pace and finished in a timely manner.
Skills
- Corporate Policies and Procedures
- Customer Advocacy
- Handling Customer Complaints
- Product Merchandising and Distribution
- Staff Training
- Advising and Coaching
- Product and Service Knowledge
- Loss Prevention Goals Monitoring
Timeline
Sales Representative
Point Blank Distributing
07.2023 - Current
Merchandising Lead
Columbia Distributing
01.2021 - 07.2023
Customer Service Representative
Seattle Pinball Museum
02.2020 - 03.2020
Assistant Manager
Chrome Industries
09.2017 - 06.2019
Security Manager
Showbox
07.2017 - 03.2020
Baker
Legendary Donuts
04.2017 - 06.2017
Assistant Manager
Vans
09.2011 - 12.2016
Warehouse Lead
Select Staffing
06.2010 - 09.2011
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