Greyson Gatlin
-
West Valley,Utah
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Shift Lead
Presotea
Midvale, UT
08.2021 - Current
- Prepare tea beverages boba, sandwiches, and smoothies.
- Cash handling and accurately record customer order information.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Regulated pricing, inventory count and supply during shift hours.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Barista
Starbucks
South Jordan, UT
02.2021 - 07.2021
- Ensure that you are adhering to food safety procedures at all times.
- Cash handling and accurately record customer order information.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Smoothie maker
Roxberry Juice Co
Sandy, UT
08.2020 - 01.2021
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Explained product details to share ingredients, allergens or preparation methods.
- Operated POS system for quick order entry and cash drawer accuracy.
- Regulated inventory count and supply during shift hours.
Shipping Clerk
Alpha Warranty Services
04.2019 - 12.2019
- Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Work with other departments to prepare and ship marketing and sales materials.
Education
High School Diploma -
Utah Virtual Academy
Utah 09.2015 - 06.2019
Skills
Guest service
Safety processes and procedures
Operations monitoring
Knowledgeable in Homebase and Inflow
Staff education and training
Cash Handling
Self-Motivated
Team Building
Data Entry
Dependable and Responsible
Staff Management
Schedule optimization
Project Management
Timeline
Shift Lead
Presotea
08.2021 - Current
Barista
Starbucks
02.2021 - 07.2021
Smoothie maker
Roxberry Juice Co
08.2020 - 01.2021
Shipping Clerk
Alpha Warranty Services
04.2019 - 12.2019
High School Diploma -
Utah Virtual Academy
09.2015 - 06.2019