Gricelda Flores
Dinuba,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Front Office Clerk
Omni Family Health
Reedley, CA
04.2019 - Current
- Greeted customers and answered inquiries in a professional manner.
- Verified customer information by collecting and inputting data into the computer system.
- Provided excellent customer service to ensure customer satisfaction.
- Scheduled appointments for clients and customers with appropriate staff members.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Collected copays and account balance payments and updated account records.
Education
Some College (No Degree) - General Studies
Reedley College
Reedley, CASkills
- Data Entry
- Membership Processing
- Customer Service Excellence
- Scheduling Appointments
- Credit And Cash Payments
- Customer Service
- Coverage Determination
- Insurance Verification
Timeline
Front Office Clerk
Omni Family Health
04.2019 - Current
Some College (No Degree) - General Studies
Reedley College