Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grier Huff

Altadena,CA

Summary

Well-qualified customer service professional adept at coordinating events, placing reservations and updating records. Good verbal and written communication, problem-solving and conflict resolution abilities. Well-organized, self-motivated and hardworking.

Overview

3
3
years of professional experience

Work History

Guest Services Associate

Marriott
Pasadena, CA
05.2023 - Current
  • Maintained accurate records of guest reservations, cancellations and no-shows.
  • Processed incoming mail, faxes and email messages for the hotel staff.
  • Handled cash transactions accurately while adhering to established accounting procedures.
  • Computed bills, collected payments and made change for guests.
  • Input and confirmed reservations for guests.

Retail Sales Associate

Macy's
Pasadena, CA
10.2022 - 05.2023
  • Answered store and merchandise questions and led customers to wanted items.
  • Provided product information and answered customer questions.
  • Computed purchases and received and processed cash or credit payment.
  • Used product knowledge to suggest items to match client needs.

Retail Sales Associate

Nordstrom
Glendale, CA
05.2022 - 11.2023
  • Operated point-of-sale systems accurately to process payments from customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Processed returned merchandise according to company policies.
  • Initiated friendly conversation with customers to determine level of assistance required.

Office Receptionist

Washington Realty Group
Altadena, CA
11.2020 - 08.2021
  • Managed the front desk area by providing customer service and taking care of administrative tasks.
  • Greeted visitors and clients in a professional manner.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Maintained an organized filing system for office documents, records and correspondence.

Education

Bachelor of Science - Health Administration

Arizona State University
Tempe, AZ
12-2023

Skills

  • Guest Registration
  • Word Processing
  • Writing and Verbal Communication
  • Accepting Payments

References

References available upon request.

Timeline

Guest Services Associate

Marriott
05.2023 - Current

Retail Sales Associate

Macy's
10.2022 - 05.2023

Retail Sales Associate

Nordstrom
05.2022 - 11.2023

Office Receptionist

Washington Realty Group
11.2020 - 08.2021

Bachelor of Science - Health Administration

Arizona State University

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Grier Huff