Griffin McCook
Orlando,FL
Summary
Detail-oriented hospitality professional with experience as an Expeditor and Server. Streamlined communication between kitchen and service teams to ensure prompt, accurate order delivery. Excelled in high-pressure environments, enhancing guest experiences through effective teamwork and efficiency.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Server
Seito Sushi
Orlando, Florida
12.2025 - Current
- Provided excellent customer service in a fast-paced sushi restaurant.
- Trained new servers on restaurant policies and service standards.
- Managed dining area cleanliness and organization during service.
Expoditer
Kabooki Sushi
12.2023 - Current
- Managed high volumes of orders, ensuring accuracy through attention to detail and effective time management.
- Resolved urgent customer requests efficiently, maintaining quality standards throughout the process.
- Collaborated with supervisors and team members to clarify supply needs and align inventory levels with requirements.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Server
Kabooki Sushi
12.2023 - Current
- Managed multiple tables simultaneously, ensuring consistent service quality and guest satisfaction.
- Served food and beverages promptly, prioritizing customer needs to enhance dining experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collaborated with team members during busy shifts to streamline workflow and improve guest experiences.
Food Runner
Tori Tori
07.2021 - 10.2023
- Handled high-pressure situations calmly and professionally, ensuring smooth service during peak hours and unexpected rushes.
- Managed multiple tasks simultaneously, prioritizing duties to enhance overall service efficiency.
- Greeted customers and delivered exceptional service, fostering a welcoming atmosphere.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
Associate of Arts - Biomedical Sciences
Valencia College
Orlando, FL 07.2024 - 07.2027
Skills
- Guest service
- Customer service
- Food presentation
- Menu memorization
- Quality control
- Food quality standards
- Issue resolution management
- Time management techniques
- Organizational skills
- Teamwork
- Hospitality management
- Guest needs analysis
Timeline
Server
Seito Sushi
12.2025 - Current
Associate of Arts - Biomedical Sciences
Valencia College
07.2024 - 07.2027
Expoditer
Kabooki Sushi
12.2023 - Current
Server
Kabooki Sushi
12.2023 - Current
Food Runner
Tori Tori
07.2021 - 10.2023