Summary
Overview
Work History
Education
Skills
Timeline
Generic

Griselda Guerra

Edcouch,TX

Summary

Proven achiever with extensive experience as an Administrative Assistant III at County of Hidalgo Information Technology of over 17 years, adept in computer proficiency and office management. Excelled in enhancing operational efficiency and customer service, achieving significant reductions in office supply costs. Skilled in database management and fostering vendor relationships, demonstrating a unique blend of technical and interpersonal abilities.

Overview

18
18
years of professional experience

Work History

Administrative Assistant III

County of Hidalgo I T
Edinburg, TX
09.2006 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.

Education

Paralegal -

South Texas College
Mcallen, TX

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • File Organization
  • Computer Proficiency
  • Office Management
  • Database entry
  • Scheduling and calendar management
  • Invoice Processing
  • Project Management

Timeline

Administrative Assistant III

County of Hidalgo I T
09.2006 - Current

Paralegal -

South Texas College

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Griselda Guerra