Jefferson Galicia
Germantown,NY
Summary
Dynamic and bilingual professional with a proven track record in customer service and teamwork, honed at Wendy's and Manuel's Framing. Excelled in fast-paced environments, demonstrating exceptional problem-solving and time management skills. Skilled in cash handling and bilingual communication, consistently achieving high-quality results through collaboration and effective use of tools and technology.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
School
09.2020 - 05.2024
2020 is when I started High School, so I would work construction during my summer break. Which is why there are gaps in my employment.
Construction Worker
Manuels Framing
06.2022 - 09.2022
- Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
Construction Worker
Manuels Framing
06.2021 - 09.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
Construction Worker
Manuels Framing
06.2020 - 09.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
High School Diploma -
Clarksburg High School
Clarksburg, MD06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Interactive communication skills
- Store Closing
- Valid Driver's License
- Bilingual in Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Wendy's
06.2023 - Current
Construction Worker
Manuels Framing
06.2022 - 09.2022
Construction Worker
Manuels Framing
06.2021 - 09.2021
School
09.2020 - 05.2024
Construction Worker
Manuels Framing
06.2020 - 09.2020
High School Diploma -
Clarksburg High School