Guadalupe Beltran
Redwood City,CA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Have contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Strong communicator and team player, eager to learn new processes to support overall organizational success. I offer excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Harrys Hofbrau
Redwood City, CA
08.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
Teacher's Assistant
Pequeños Gigantes
Mexico, Sinaloa
02.2023 - 06.2023
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Coordinated daily tasks between teachers and other staff members.
- Monitored student progress, providing feedback and support as needed.
Education
High School Diploma -
Preparatoria Hermanos Flores Magon
Badiraguato06-2022
Accounting -
Canada College
Redwood City, CASkills
- Customer Assistance
- Cash Handling
- ID Verification
- Payment Collection
- Payment Processing
- POS Systems
- Customer service excellence
- Staff Mentoring
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Basic accounting certificate
Affiliations
- HIKING
- READING
- ENGLISH TUTOR
Timeline
Cashier
Harrys Hofbrau
08.2023 - Current
Teacher's Assistant
Pequeños Gigantes
02.2023 - 06.2023
High School Diploma -
Preparatoria Hermanos Flores Magon
Accounting -
Canada College
- Basic accounting certificate
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