Overview
Work History
Education
Skills
References
Timeline
Generic

Guadalupe Hernandez

3040 Birch Dr. Firebaugh,California

Overview

7
7
years of professional experience

Work History

Public Safety Dispatcher

Los Banos Police Department
Los Banos, CA
01.2022 - Current
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Researched vehicle, wanted and missing persons information.
  • Observed conduct of inmates and protected from dangers.
  • Supervised inmates during day-to-day activities.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Organized and maintained paper and electronic filing systems for records, correspondence, and other material.
  • Assisted in the development and organization of a comprehensive training manual.
  • Greeted visitors and determined nature of business; provided general information regarding organization's services or policies.
  • Composed letters, memos, emails, reports and other documents as requested by supervisor or other staff members.

Dispatcher/Records

Firebaugh Police Department
Firebaugh, California
06.2018 - 01.2022
  • Used Mark43 to input information from every emergency call into system with exceptional detail and accuracy.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Checked officers reports for accuracy and data integrity.
  • Organized physical archives by date and type of document.
  • Assisted with the preparation of legal documents such as subpoenas, court orders and summonses.
  • Developed new processes to improve workflow efficiency.
  • Operated a variety of office equipment including scanners, copiers and printers.
  • Planned and arranged meetings, appointments, and conferences for professionals.

Cashier

La Fiesta
Firebaugh, CA
06.2017 - 06.2018
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.

Education

High School Diploma -

Firebaugh High School
Firebaugh, CA
06.2017

Associate of Arts - Early Childhood Education

West Hills College - Coalinga
Firebaugh, CA

Skills

  • Dynamic communication skills
  • Fluent in Spanish
  • First Aid/CPR Certified
  • POST Certified
  • Policy Enforcement
  • Clerical Support

References

  • Gracie Rodriguez

Email: cas.gracie@icloud.com

Cell: (559) 761-8427

  • Brady Jenkins

Email: Bjenkins@fldusd.org

Cell: (559) 999-9011

Timeline

Public Safety Dispatcher

Los Banos Police Department
01.2022 - Current

Dispatcher/Records

Firebaugh Police Department
06.2018 - 01.2022

Cashier

La Fiesta
06.2017 - 06.2018

High School Diploma -

Firebaugh High School

Associate of Arts - Early Childhood Education

West Hills College - Coalinga
Guadalupe Hernandez