Guadalupe Hernandez
3040 Birch Dr. Firebaugh,California
Overview
7
7
years of professional experience
Work History
Public Safety Dispatcher
Los Banos Police Department
Los Banos, CA
01.2022 - Current
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Researched vehicle, wanted and missing persons information.
- Observed conduct of inmates and protected from dangers.
- Supervised inmates during day-to-day activities.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Organized and maintained paper and electronic filing systems for records, correspondence, and other material.
- Assisted in the development and organization of a comprehensive training manual.
- Greeted visitors and determined nature of business; provided general information regarding organization's services or policies.
- Composed letters, memos, emails, reports and other documents as requested by supervisor or other staff members.
Dispatcher/Records
Firebaugh Police Department
Firebaugh, California
06.2018 - 01.2022
- Used Mark43 to input information from every emergency call into system with exceptional detail and accuracy.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Checked officers reports for accuracy and data integrity.
- Organized physical archives by date and type of document.
- Assisted with the preparation of legal documents such as subpoenas, court orders and summonses.
- Developed new processes to improve workflow efficiency.
- Operated a variety of office equipment including scanners, copiers and printers.
- Planned and arranged meetings, appointments, and conferences for professionals.
Cashier
La Fiesta
Firebaugh, CA
06.2017 - 06.2018
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Education
High School Diploma -
Firebaugh High School
Firebaugh, CA06.2017
Associate of Arts - Early Childhood Education
West Hills College - Coalinga
Firebaugh, CASkills
- Dynamic communication skills
- Fluent in Spanish
- First Aid/CPR Certified
- POST Certified
- Policy Enforcement
- Clerical Support
References
- Gracie Rodriguez
Email: cas.gracie@icloud.com
Cell: (559) 761-8427
- Brady Jenkins
Email: Bjenkins@fldusd.org
Cell: (559) 999-9011
Timeline
Public Safety Dispatcher
Los Banos Police Department
01.2022 - Current
Dispatcher/Records
Firebaugh Police Department
06.2018 - 01.2022
Cashier
La Fiesta
06.2017 - 06.2018
High School Diploma -
Firebaugh High School
Associate of Arts - Early Childhood Education
West Hills College - Coalinga