Summary
Overview
Work History
Education
Skills
Timeline
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Guadalupe Jaquelin Gomez

Cumming,GA

Summary

Motivated individual with extensive experience in retail sales who is going to provide excellent customer service and meet customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Medical assistant who graduated from North Georgia Nursing Academy, with experience in ambulatory care setting.

Overview

4
4
years of professional experience

Work History

Front Desk Patient Coordinator

Cumming Urgent Care
03.2024 - Current
  • Improved patient satisfaction by efficiently managing front desk operations and providing exceptional customer service.
  • Provided support in the billing department, verifying insurance coverage and processing claims accurately and promptly.
  • Facilitated communication among patients, medical staff, and insurance companies, resolving issues promptly and professionally.
  • Participated in ongoing training sessions to remain current on industry trends and best practices, ensuring the provision of optimal patient care.

AUDITOR

Fox Factory
04.2022 - 12.2023
  • Notified customers that their order was ready for pick up
  • Documented all audit findings on Excel, prepared detailed reports for management review
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Met deadlines while maintaining high-quality deliverables.

SALES ASSOCIATE

Journeys
01.2020 - 03.2022
  • Organized merchandise displays to promote higher levels of customer engagement
  • Encouraged customers to make additional purchases and suggested relevant items
  • Greeted customers warmly and offered assistance
  • Performed cleaning tasks, keeping store neat and organized
  • Operated cash register and accurately processed payments, returns, and exchanges.

Education

MEDICAL ASSISTANT CERTIFICATE -

North Georgia Nursing Academy
Flowery Branch, GA
04.2024

HIGH SCHOOL DIPLOMA -

Chestatee High School
Gainesville, GA
05.2020

Skills

  • Time management
  • Bilingual (Spanish)
  • Sales Development
  • Microsoft Specialized
  • Written and verbal communication skills
  • Rapid learner
  • Patient Registration
  • Insurance Verification
  • EKG
  • OSHA
  • Medication Administration
  • Appointment Scheduling
  • Attention to Detail
  • HIPAA Compliance
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Data Entry
  • Phlebotomy
  • CPR

Timeline

Front Desk Patient Coordinator

Cumming Urgent Care
03.2024 - Current

AUDITOR

Fox Factory
04.2022 - 12.2023

SALES ASSOCIATE

Journeys
01.2020 - 03.2022

MEDICAL ASSISTANT CERTIFICATE -

North Georgia Nursing Academy

HIGH SCHOOL DIPLOMA -

Chestatee High School

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Guadalupe Jaquelin Gomez